User research – a practical introduction – PDF download

Research exercises, tips and reflections from my latest workshop, organised by Richard and Becky @ Agile Sheffield:

“Claudio Pires Franco, user researcher and digital media consultant, will run a simple three-step session where theory, tools and practical exercises intersect to show what user research is, and how it contributes to product development at different stages of production:

1. discovery (exploration of needs)
2. alpha (sketching and prototyping)
3. beta (analytics and testing)

Be ready to get busy!”


User research – a practical introduction